We are one of the oldest and most professional online adult stores you will ever visit. Online since 1997, we have dedicated ourselves to bringing our customers the adult products they love in the most efficient way humanly possible. Our contact information is as follows:
Franklin Media Group, LLC
711 S. Carson St.
Carson City, NV 89701
Phone: 1-800-211-7101
Email: customerservice@toyboxxx.com
When you order from franklinmediagroup.com all of your information is kept in complete
confidence and will never be released to anyone, used for direct mailings or
anything else of the sort. You will be happy to know that you will never receive anything from us in the mail or by email other than your order and information pertaining directly to that order. We do not advertise via mail or email and we also do not share any of our customer information, including email and mail addresses with anyone. As a policy we actually do not mail our customers anything other than their shipments and we only e-mail information pertaining directly to those particular shipments.
We don't like it when people bombard us with unwanted ads and so we refrain from doing that to our customers.
The franklinmediagroup.com Safe Shopping Guarantee protects you while you
shop at franklinmediagroup.com, so that you never have to worry about credit card
safety. Period.
We guarantee that every transaction you make at franklinmediagroup.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at franklinmediagroup.com. See guarantee details below.
 If you click on the image to the left it will show you how to look at the security certificate
issued to franklinmediagroup.com by the internet's leading security authority Verisign.
This certificate proves a couple of things about franklinmediagroup.com:
- Proof of Identity: In order to attain a secure server ID from Verisign a company must
prove with legal documentation both their site's and business' authenticity.
- Safe Technology: Our secure server software (SSL) is the industry
standard and among the best software available today for secure commerce
transactions. It is used by companies like Amazon.com and Netscape and
encrypts all of your personal information, including
credit card number, name, and address, so that it cannot be read as the
information travels over the Internet.
- Under the Fair Credit Billing Act, your bank cannot hold you liable
for more than $50.00 of fraudulent charges. If your bank does hold you
liable for any of this $50.00, franklinmediagroup.com will cover the entire
liability for you, up to the full $50.00. franklinmediagroup.com will cover
this liability only if the unauthorized use of your credit card resulted
through no fault of your own from purchases made at franklinmediagroup.com while
using the secure server.
- In the event of unauthorized use of your credit card, you must notify
your credit card provider in accordance with its reporting rules and
procedures.
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